Connect with new and current customers in new ways with GOPD.
With the rise of e-commerce, traditional office supply companies face the challenge of adapting to new market demands and communicating effectively with customers online.
Keeping your customers informed and in the loop about your business and their orders is key to fostering customer loyalty and satisfaction. And one surefire way to do that is to work with an office supply and e-commerce solution company that puts customer relationships first!
That’s why GOPD offers a comprehensive range of tools and services to help dealers connect with their customers throughout every step of the buying journey, from their first visit to your e-commerce store as a prospective customer to their 100th order and beyond.
We help dealers in meeting the needs of their customers and staying competitive in a rapidly changing industry with tools including:
- Email order confirmations
- Selling Points module
- Save a Sale module
- Email & social media marketing
Keep reading to learn more about the communication tools and services you’ll find when you work with our office supply and e-commerce solution company!
Email order confirmations
One of the key features that GOPD uses to help dealers stay in touch with their customers is order confirmation emails. This feature helps dealers keep their customers informed about their orders and delivery status, and it helps to build trust and loyalty. With this feature, dealers can automatically send order confirmations to their customers via email, ensuring that they stay up-to-date on their orders.
Selling Points module
Another useful tool that GOPD offers to its dealers is the Selling Points module. This handy module allows you to feature up to four alternative products that can be sorted into categories like Made in the USA, recycled, eco-friendly items, and more that might pique your customers’ interest.
Selling Points can also recommend low-cost alternatives, add-on products, and other options that align with your customers’ chosen products. By taking advantage of these features, you can enhance your customer engagement and satisfaction, benefiting both parties.
Save a Sale module
The Save a Sale function is another feature offered by our office supply and e-commerce solution company to help dealers improve communication with their customers and increase sales. This function allows dealers to receive a text if a customer runs into any issues or does something specific, such as abandoning their cart with products in it. By knowing exactly when a customer is encountering issues completing an order, dealers can spring into action and communicate with the customers directly to solve the problem.
Email & social media marketing
GOPD also offers email marketing and social media services through our partnership with Sortis Digital Marketing to help dealers reach a wider audience and increase sales. Through digital marketing, dealers can share targeted promotions and discounts, share company news, and interact with customers beyond their transactions. By engaging with customers through email and social media, dealers can also strengthen their brand presence and help establish relationships with new customers searching for an office products vendor.
In a fiercely competitive market, office supply companies need to be proactive and innovative to stay ahead of the game. The best way to do this is by partnering with an office supply and e-commerce solution company that offers innovative solutions to improve customer communications.
GOPD offers vital tools and resources to help its dealers communicate with customers and increase sales. With these resources, dealers can build stronger relationships with their customers, boost their brand visibility, and ultimately increase their revenue and profits.
To learn more about GOPD’s tools and resources, check out our Products and Services page or see GOPD in action with short video demos. If you have any questions or are interested in transforming your office products business with GOPD, contact our team today!