Find answers to all of your e-commerce questions here!
Today’s office product industry is one that’s increasingly digital, and dealers who want to thrive are expected to keep on the cutting edge of technology. Thankfully, tools like GOPD’s software for office product dealers can help them do just that.
With GOPD, dealers have access to a range of products and modules to help streamline their online operations. However, we understand that e-commerce may still be uncharted territory for some dealers.
That’s why we’ve rounded up some frequently asked questions about our software for office product dealers, and how it can help transform your business. If you’ve been curious about GOPD and our software for office product dealers, keep reading for answers!
Am I too small or large of a dealer to use your software?
One of the most common questions we hear is whether GOPD’s software is suitable for all sizes of dealers. We’re pleased to say that our software is designed to serve businesses of any size, whether you’re a small mom-and-pop shop or a larger corporation.
Our solutions are scalable, allowing you to add modules or features as your business grows. We understand that every dealer is unique and requires specific functionality, which is why we offer a variety of customization options to ensure your website is tailored to your business needs. Our team is always here to assist you in selecting the best solutions for your company, no matter what niche of the office products industry you operate in or what size you are.
Do you provide training?
Learning new software can be an intimidating experience, which is why we offer comprehensive, customized training to all of our clients. Once you’ve selected the software or modules you want to use, our team of experts will guide you through the onboarding process and teach you how to use the software.
Our personalized training sessions give you flexibility and convenience, and our team is always here to answer any follow-up questions you may have. We do not make you sit through generic videos. Our training is one on one and structured just for you. This means that you’ll always have the support you need to make the most of our software for office product dealers.
I don’t think I need a certain module you provide — do I need to use it on my site?
We offer a variety of modules and features to help businesses customize their websites and meet their specific needs. However, we understand that not every dealer may require every module to operate their site. That’s why most of our modules are customizable down to your customer level, so if your customer’s requirements are different than others, you choose what modules fit their needs.
Rest assured that you’re not obligated to use any module or feature that you don’t need — all of our options are available ala carte. Our team will work with you to determine the best solutions for your business, allowing you to select only the modules you require without incurring any additional costs.
How does your software integrate with other tools I use?
We understand that many businesses use multiple tools to manage their online operations, such as accounting software, inventory management systems, payment processors, and wholesalers. That’s why our software is designed to integrate seamlessly with a variety of third-party tools and vendors to help streamline your operations, including:
- S.P. Richards
- Pay Pal
- Pay Trace
- Epic System
- And more!
Plus, we offer the option to export information in custom formats including CXML, XML, XLS, Text, etc. and in custom layouts.
Our team will work with you to ensure that your systems are integrated correctly, enabling you to have a cohesive experience across all your online platforms and software tools.
We hope this article has helped answer questions about GOPD and our software for office product dealers. If you have additional questions or are interested in getting started with GOPD, our team is always available to help — contact us today!
Whether you’re a small or large dealer, or in between, we know our flexible and scalable solutions will be able to meet your unique requirements. We look forward to helping you take your online e-commerce presence to the next level!